Monday, April 28, 2014

RETURN POLICY

All returned requests/enquiries must be made within 7 days after the item is received. The returned item must be in its original packaging together with its original tags and accessories. Shipping fee for sending back the returned item shall be borne by customer unless it's a direct fault from our side includes:

(1)We delivered wrong item to the customer.

(2)We delivered a major damaged item.

We will check and ensure no major defect before sending out to customer. We DO NOT entertain refund request/inquiry on criteria below, please ensure you read this through before placing any order :

-Slight color difference. We have done our best to display as accurately as possible the colors of the PRODUCT shown on our website. However, because the colors you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate.

-The customer doesn't like the color , and wishes to change to another color or design. Will not be entertained.

-Missing accessories from supplier

If customers have given us an undelivered address or contact number and causing the parcel to be rejected, or parcel is returned due to not collected by customer, we will not be responsible on resending the parcel to customer. Customer will have to pay the additional shipping for resending the parcel.


We will inform the customer by email of any returned parcel. Parcel that is unclaimed after 7 daysfrom the email sent will be disposed and not claimable anymore.





Note: This return policy may be updated from time to time without prior notice. Please check back often. 

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